Refund policy
Last updated: 5 August 2026
1. Our current position
TEMPTÉ is the trading name of Tempte Ltd.
We are currently preparing for launch and are not yet accepting orders through our website.
At this stage, visitors can browse our website and sign up to our mailing list, but no products are available to purchase.
2. No purchases are currently being processed
Because we are not currently accepting orders or payments, there are currently no purchases that can be cancelled, returned or refunded.
Before products become available to buy, we will update this Refund Policy to explain:
- how to request cancellation of an order;
- what to do if a product is damaged, faulty, unsafe, missing or incorrect;
- when a refund or replacement may be available;
- whether a return is required;
- how approved refunds are processed; and
- how statutory consumer rights apply.
3. Your legal rights
Nothing in this policy limits or excludes any rights you may have under applicable UK consumer law.
Our full cancellation, returns and refund terms will be published before we begin accepting customer orders.
4. Contact us
If you have any questions about this policy, please contact us.
Tempte Ltd (trading as TEMPTÉ)
Registered office:
38 Biggar Road
Edinburgh
EH10 7BH
United Kingdom
Email: hello@tempte.co.uk
We aim to respond as promptly as reasonably possible.